Question 1

How do I book a trip with Travel Mantra?

Accepted Answer

Send us an enquiry via the form, WhatsApp or call. A travel specialist will respond within 4 working hours with a detailed proposal. Book with 25% advance.

Question 2

Are your packages customisable?

Accepted Answer

Every itinerary on our site is a starting point. Add nights, upgrade hotels, swap experiences—our specialists tailor everything to you.

Question 3

What is the cancellation policy?

Accepted Answer

Cancel 45+ days before departure for a 90% refund, 30–44 days for 50%, 15–29 days for 25%. Within 14 days no refund. Specific hotel/flight policies may override.

Question 4

Do you arrange visas and travel insurance?

Accepted Answer

Yes, we handle Schengen, USA, UK, UAE, Singapore and Thailand visas, and partner with TATA AIG and ICICI Lombard for travel insurance.

Question 5

Is travel insurance mandatory?

Accepted Answer

Strongly recommended for all international trips, mandatory for Schengen-area travel.

Question 6

Do you offer EMI payment options?

Accepted Answer

Yes, no-cost EMI is available on most credit cards through our payment gateway for trips above ₹50,000.

Question 7

Can you handle large group tours?

Accepted Answer

Absolutely—we run corporate offsites, MICE travel and family reunions for groups up to 80 pax.

Question 8

How experienced are your travel specialists?

Accepted Answer

Our team has an average of 8 years in luxury travel design, with destination experts who have lived in the regions they sell.

Frequently asked questions